We are Inxmail

It is our proximity to the customer that determines our actions

Inxmail has been the service-oriented tech specialist for data-driven email marketing since 1999. We are more than just a platform: we are a partner at eye level who helps companies to ensure that emails are well received and recipients become happy customers.

Who we are

Our focus is on combining technical excellence with personal service. This is how we create email campaigns that inspire - reliably, efficiently and individually tailored.

A great team

People are at the heart of our company - a dedicated team of 150 great employees who know our customers' needs and help them move forward. Our principles are clear:

  • Innovation: We develop forward-looking solutions that sustainably improve customer communication.
  • Reliability: Data and legal security are our top priority - today and in the future.
  • Customer proximity: We rely on strong partnerships and personal advice because we know that success is teamwork.

Join the team

At Inxmail, you can expect communication at eye level and an open corporate culture. We value the work of our employees and focus on long-term planning and healthy growth. Become part of our team and shape the digital future with us.

To the career section 

The visionary minds

Peter Ziras, founder, partner and managing director of Inxmail, has been an Inxmail pioneer from the very beginning. His focus is always on the market and its dynamics. Together with his sales team, he ensures the sustainable business development of Inxmail and is always open to strategic partnerships that promote data-driven communication.

Petra Maelzer, as a member of the management board, is responsible for corporate strategy and the further development of Inxmail's product portfolio. With her strategic mindset and in-depth understanding of the market, she ensures Inxmail's visibility and growth opportunities, especially as a networker and initiator in association work (bitkom, DDV, BVDW).

Inxmail-Management Peter Ziras und Petra Maelzer

What we stand for

  • We offer solutions that always focus on the customer and are based on a combination of Inxmail technology, service and know-how
  • We offer a high level of technical expertise and continuously develop it further
  • We always share our knowledge - both internally and with our customers and partners
  • We make mistakes - and learn from them: a culture of error is an important building block for the joy of decision-making
  • We are authentic and do everything we can to be closer to our customers: from development to sales to customer care
  • We promote a trusting, open and healthy working relationship
     

Facts and figures

  • 1999: Foundation of Inxmail, owner-managed since then.
  • Made in Germany: Company headquarters, service and support in Germany.
  • 2,000+ companies rely on Inxmail.
  • 7th place: Listed among Germany's most customer-oriented service providers.
  • 150 employees with flexible working models.
  • Head office: Freiburg im Breisgau, branch office in France.
  • CSA member: Co-founder and member of the Certified Senders Alliance.
  • High delivery rates thanks to reliable e-mail technology.
  • EU hosting: Server locations exclusively in the European Union.
“Inxmail offers us a comprehensive email marketing solution that leaves nothing to be desired. It is easy and intuitive to use, the price-performance ratio is top-notch and the service is unbeatable.”  
Thomas Merten-Braungart
Online Sales, Schauinsland-Reisen GmbH
Milestones

From vision to success story

2020-2023

2022

[Translate to English:] Schaubild NXP for Salesforce

Inxmail for Salesforce Sales Cloud

Even more growth in the portfolio: Strong customer relationships thrive on personal dialog. By seamlessly integrating Inxmail into your Salesforce Sales Cloud, you can expand your marketing campaigns with a professional and customized email marketing channel.

About Inxmail for Salesforce Sales Cloud

[Translate to English:] Inxmail for SAP Cloud

Inxmail for SAP Sales Cloud

New integration for your success: By connecting Inxmail to the SAP Sales Cloud, you can create professional mailings that meet the highest standards. The connection provides you with a comprehensive mailing editor with which you can create appealing newsletters in just a few clicks.

About Inxmail for SAP Sales Cloud

2021

Inxmail Salesforce Dymatrix DynaCampaign

Inxmail for DYMATRIX Marketing Automation

You gain access to versatile multi-channel campaigns along the customer journey: Inxmail New Xperience is now fully integrated into DYMATRIX Marketing Automation. Campaign planning, target group selection and performance evaluation are all handled centrally via DYMATRIX. The Inxmail functions are available to you for your mailings.

About Inxmail for DYMATRIX Marketing Automation

Inxmail New Xperience

Inxmail New Xperience

Market launch of Inxmail New Xperience. The web-based product innovation impresses with the simple creation of highly personalized newsletters.

To Newsletter & Campaigns

2020

ITK 2020 Great Place to Work Logo

Great Place to Work®

Inxmail once again receives the Great Place to Work® quality seal. The award stands for special commitment to creating good and attractive working conditions. Our ranking in the “Best Employer in ICT 2020” competition is particularly noteworthy because our employees' opinions were included in the assessment.

To Jobs & Career

TUEV Rheinland Zertifiziert Siegel

ISO 27001 certification

In 2020, Inxmail was certified by TÜV Rheinland in accordance with the international standard ISO/IEC 27001:2013. This means that we meet the highest IT security standards for the development and operation of email marketing software applications and associated services.

To security & data protection

2016-2019

2019

20 Jahre Inxmail

20 years

From the logo to the website and the newsletter to Inxmail Professional: Inxmail is celebrating its 20th anniversary in style! We have experienced a great deal, continuously developed and asserted ourselves in times of changing market requirements by consistently aligning our products, services and internal processes with our customers and partners: As a result, Inxmail is now internationally successful as a service-oriented best-of-breed provider. We are celebrating this with a new corporate identity and, as in the past, we will continue to shape the world of email marketing in the future.

2018

Inxmail Partnerprogramm 2018

Partner program 2.0

How can we best support our partners? How can we work together to get the best out of our customers' email marketing? We have not only asked ourselves these questions, but also our partners, and have relaunched our partner program. The new program adapts to the diverse business models of our partners and offers the possibility of certification. What hasn't changed is the close exchange: our partner managers continue to attend partner events, trade fairs and congresses.

Become a partner

2017

Guetesiegel Icons

Seal of quality

Inxmail has always hosted its servers exclusively in Germany and attaches great importance to the high quality of its software. In 2017, we received two awards for this: The Bundesverband IT-Mittelstand e. V. (BITMi) awarded Inxmail Professional and Inxmail Commerce the “Software Hosted in Germany” and “Software Made in Germany” seals of approval.

Security & data protection

2012-2015

2015

Inxmail Inspire 2015

Inspire

In 2015, Inxmail is inviting 200 marketing professionals to the Inspire conference in Cologne to get inspiration for their email marketing. The program offers exciting presentations, the opportunity to exchange ideas and insights into the latest innovations from Inxmail. The visitors, including many customers and partners, are enthusiastic.

Inxmail Commerce

Inxmail Commerce

The online world keeps turning and Inxmail realizes that a solution for transactional and system emails is needed. In 2015, we published our product innovation Inxmail Commerce, which specializes in automated emails relating to the order process such as order confirmations, invoices, password reminders and status messages from online portals.

The first pilot customers are impressed and just one year after the product launch, Inxmail Commerce wins the German Stevie Award in the “Best New Product” category.

To Marketing Automation

2014

Inxmail Gross feiern 2014

Celebrate big

In addition to the awards as a job engine and top service provider, we have something else to celebrate in 2014: Inxmail is not letting itself down for its 15th anniversary. All Inxmailers are going sailing on Lake Constance and celebrating into the early hours with a lavish party including fireworks.

Inxmail Ausgezeichnete Services 2014

Excellent services

From the very beginning and right up to the present day, Inxmail has had one common goal: To be closer to our customers. In 2014, we wanted to find out from our customers themselves. How are our service and individual consulting services received? An audit and a customer survey in the TOP Service Deutschland competition show: Excellent! We haven't rested on our laurels, but have continued to refine our services - and we were even able to improve our result in 2018.

To the services

2013

Frau mit gelben Pullover schaut in die Kamera

Inxmail Blog

Our blog is a veritable treasure trove of email marketing knowledge. It went online in 2013 and since then we have been feeding the Inxmail blog with tips and tricks, specialist knowledge, application examples and trends. 

To the blog

2012

Inxmail Great Place to Work 2012

Great Place to Work®

Inxmail is a Great Place to Work®! This award makes the management particularly proud, as the employees themselves decide on the award: In an anonymous, voluntary survey, Inxmail employees can give their feedback on the working conditions and corporate culture and almost everyone takes part.  

In 2015, with the number of employees having doubled in the meantime, Inxmail is once again taking part and it is clear that the exceptionally good working atmosphere has been maintained.

To Jobs & Career

2007-2011

2010

Academy

Training courses, specialist presentations, benchmarks, practical tips, webinars - the ideas are bubbling over and from year to year there are more formats in which we pass on our growing knowledge of email marketing to our customers and partners. From 2010, the Inxmail Academy will unite all knowledge formats under one roof. The trainers and email marketing experts do their utmost to prepare the know-how in a way that is fun for the learners.

To knowledge

2009

Inxmail Frankreich 2009

Inxmail France

Happy birthday times two! Inxmail opens a branch in France. In the same year, we celebrate our 10th anniversary, for which our partner rabbit surprises us with a cake.

To Inxmail France

2007

Mehr Platz fuer Inxmail

More space

Inxmail is outgrowing its old offices and is looking for a new home. The two managing directors found what they were looking for right next to Freiburg railroad station. Not only is the central location ideal, but the sustainable construction of the building is also a decisive factor in the choice of the new headquarters. Initially, one floor was enough for Inxmail, but due to constant growth, four more floors are added to this day.

Directions

2000-2005

2005

Inxmail Trainings 2005

Trainings

The Inxmail user training courses have been running since 2005. To this day, it is about more than just imparting knowledge about email marketing and the use of Inxmail: Participants get to know the company and their personal consultant in an informal atmosphere. Even back then, we held the training courses at customers' and partners' premises. Today, of course, online is also an option and our training courses now cover all facets of email marketing.

To Training & Support

Integrations

Shortly after the API, we publish our first integration together with the CRM specialist CAS Software. By connecting Inxmail Professional to CAS Genesis World, the CRM solution is extended to include functions for professional email marketing. Further CRM integrations will follow, for example with Microsoft Dynamics CRM. In addition, new partnerships with technology providers such as Dymatrix, Econda, Magento, Shopware, Oxid and many others are being established, which we are constantly maintaining and expanding.

To the integrations

API

The requirements for marketing software are changing. Instead of isolated solutions, integration capability and networking are in demand. Our answer to this is the Inxmail API: The programming interface is our enabler and the reason why our email marketing solutions can be connected so flexibly to many data sources and third-party systems such as CRM, online store, campaign management, web analysis tools and CMS.

To developer API

2002

CSA Logo

Certified Senders Alliance

The launch of the Certified Senders Alliance (CSA) in 2005 is an important event for Inxmail and email marketing as a whole: the CSA is a project of the German Dialog Marketing Association (DDV) and eco - Association of the Internet Industry with the aim of increasing the quality of commercial emails through technical and legal quality standards. We are proud to be a founding member of the CSA and are committed to fair email marketing in many ways.

Why Inxmail?

Inxmail 2002 Erste Partner

First partners on board

The “rabbits” arrive and our partner network continues to grow rapidly: in 2002, the agency rabbit eMarketing becomes our very first partner. Unic, a Swiss provider of digital solutions, followed just a few months later. A close and trusting partnership as well as hundreds of successful customer projects connect us with both.

Today, the Inxmail partner network consists of more than 200 agencies and technology providers with whom we work hand in hand as a best-of-breed provider for our customers.

To partners

2002 Inxmail auf der CeBIT

CeBIT

The e-mail marketing solution Inxmail Professional is presented to the public for the first time at CeBIT 2002. Since then, we have continued to develop the software and our trade fair stands have also evolved.

In general, Inxmailers are on the road a lot and never miss an opportunity for personal contact with customers and partners - whether at trade fairs, customer visits, partner events or specialist conferences. Direct contact not only gives us a better insight into the requirements and needs of our customers, but the exchange with other experts in the online marketing industry also means we are close to the market and the latest trends.

1998-1999

1999

1999 Gruendung von Inxmail

Foundation

The official starting signal is given: Martin Bucher and Peter Ziras found their company in Freiburg under the name Inxnet GmbH, which is renamed Inxmail in 2004. The two computer science graduates initially develop software for the medical technology sector.

When they were unable to find a secure and stable solution for sending personalized newsletters for a project, the two entrepreneurs simply took matters into their own hands. They decided to develop the best email marketing software themselves.

To the e-mail marketing platform

1998

Die Inxmail Idee

The idea

In 1998, in a student hall of residence at Furtwangen University of Applied Sciences in the deepest Black Forest, Inxmail founders Martin Bucher and Peter Ziras met and decided: “We want to be our own bosses and do something cool with software.”  

Today - 25 years later - this vague idea has grown into a successful email marketing company based in Freiburg. Inxmail now has more than 2,000 customers and 200 partners. 150 employees work towards a common goal: to always be closer to the customer.

Our customers

 

Committed to people and the future

Inxmail stands for innovation, responsibility and team spirit. Find out more about our sustainable initiatives and the opportunities to become part of our team.

Inxmail Nachhaltigkeit

Sustainability

Sustainability has been an important concern and an integral part of Inxmail's corporate culture since the company was founded.

Learn more

Charta der Vielfalt Siegel

Diversity

“At Inxmail, we embrace diversity, reject discrimination, think outside the box and use neutral language.”

Press & Background

Icon Presseverteiler

The company profile, current press releases and download materials are available in our press area. You can also register for the press mailing list and view the press archive.

To the press area